Open items

Internal tools and support actions that need a command, admin action, or implementation plan.

2 open
High priority Needed Product + Engineering

Nuke a phone number for a clean signup restart

Create a support command that removes every signup, text-flow, auth, and payment artifact tied to a phone number so it can sign up as if it never existed.

Next steps

  • Normalize the entered phone number and compute every lookup digest used by the system.
  • Find all patient, signup, Linq, auth, public-intake, and payment rows tied to that phone number.
  • Cancel/detach remote payment state, then delete the local graph in dependency-safe order.
  • Return a dry-run and confirmed-run summary without printing the phone number or other sensitive values.

Acceptance criteria

  • Team can nuke by phone number without ad hoc console edits.
  • The same phone number starts a brand-new text/signup/payment flow immediately after the nuke.
  • The command is dry-run by default and logs counts/categories without printing sensitive values.
Implementation plan /hub/todo/plans/reset-phone-account-start-over.md